Shipping Policy
Which countries do you ship for the products?
Currently, we only ship to America.
When will you process my order？
We will process it within 2 business days.
Once we confirm the fabric, color, size, and other necessary details with you, our factory will start production.
How long does it take to ship my order?
The production will take 10-30 business days, depending on your chosen color, material, and size. Once we finish it, we will arrange for shipping.
How long does delivery usually take?
Your order will be in transit from our factory, and the lead time may be about 45-90 business days, depending on your delivery location. Please note your shipment tracking may not show any progress or movement during transit. Once your order arrives at your local delivery hub, our final mile delivery partner will contact you to schedule a delivery appointment. Due to the current extreme demand for shipping, it will encounter a further delay. We appreciate your understanding.
*Due to the impact of COVID-19 on our warehouse and shipping operations, order process and shipping time may delay up to an additional 30 business days.
How can I track my order?
Consult customer service to keep you updated.
How to calculate the freight？
50 States enjoy free shipping. Except for American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, US Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. We do not deliver to these 12 states.
We will bear the customs duty, and the customers pay the product tax.
Free shipping, we only deliver to the roadside closest to your address, such as outside your house or the apartment.
NOTE: If you do not receive our Customer Service Team’s response for an extended period (24 hours on weekdays, 48 hours on weekends), please kindly check the Spam folder of your Contact email. Our emails may have been filtered incorrectly by your email server/provider.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.